Director – Operational Analytics

Director – Operational Analytics

Requirements

• Bachelor’s Degree or Equivalent Experience
• 8+ years of progressively responsible experience in management, consulting, business operations, fiscal oversight of imaging P&L and executive support
• Proven ability and experience in building, implementing, and scaling processes, projects, and programs from the ground up
• Highly organized: must be able to stay personally organized while managing the priorities of the executives and the team
• Demonstrated ability to navigate change and ambiguity, experience successfully maneuvering unstructured problems and driving solutions
• Experience successfully managing a high, often changing and challenging, workload of tasks and directives, keeping the work simple and highly efficient
• Experience managing administrative individual contributors; providing regular coaching and development while allowing room for the team to take ownership of their work
• A high degree of empathy and the ability to dive in and understand the motivations of various stakeholders, establishing high levels of trust with others
• Experience pulling, compiling, and reporting on various types of critical data via multiple different tools to a variety of audiences, strong ability to synthesize data & analytics
• Ability to quickly learn and understand the business and then weigh in on or make decisions with authority across all parts of the organization
• Highly proficient in Excel, Monday.com, tableau, PowerPoint, Visio and related analytical software
• Coachable and Collaborative: As this role will affect various groups differently, must be able to take and provide feedback well from any member of the leadership team and staff
• Travel may be required up to 25%

Responsibilities

• Partner closely with the Fixed Radiology business leaders, providing exceptional project management to key business initiatives, acting as a sounding board, and creating space for operational leaders to focus on strategy, investment team and customer growth
• Keep the leadership team focused on the follow-up to our priority items
• Assist in the daily decisions within operations by facilitating the use of analytics and prioritization to ensure information delivery is constant and consistent to drive decision making and initiatives
• Inform strategy and decision-making with data
• Utilize the given resources to search, compile, maintain and track data as it relates to company goals and performance
• Understand and pressure test the analysis, being able to tell the story of company performance with data
• Serve as the connecting resource between staff, executives, senior leaders with all things from employees, to projects, to goals and objectives, to forecasting
• Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications
• Tackle special projects and initiatives
• Manage internal workstreams and processes: prepare agendas, take notes, assign action items, support with executive meeting prep, and create a decision-making framework
• Identify and prioritize areas for streamlining and creating processes and procedures that drive efficiency, productivity, and scalability across the organization
• Partner with the leadership team to support hiring and engagement & retention efforts
• Ensure team is appropriately staffed and risk areas are properly addressed
• Role will focus heavily on compiling and distributing data analytics to EVP/SVP and leaders across the fixed business
• Creation & distribution of monthly operations slide deck for leadership review across the organization with a high level of collaboration from EVP/SVP Operations

Preferred Qualifications

• Master’s degree