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Director – Specialist Solutions Engineering

Director – Specialist Solutions Engineering

CompanyAHEAD
LocationChicago, IL, USA
Salary$300000 – $350000
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • 3 – 5 years of experience successfully managing and building teams of technical sales professionals.
  • Highly knowledgeable in key technologies AHEAD supports, with at least 3 – 5 years of hands-on experience.

Responsibilities

  • Manage a team of 6 – 8 cross-functional Specialist Solutions Engineers
  • Present AHEAD’s value proposition to AHEAD’s mid-market customers and strategic partners.
  • Collaborate with the AHEAD SVP, Mid-Market Sales and mid-market Client Directors to assist in developing and executing sales plays leveraging our Specialist Solutions Engineers and services portfolio.
  • Provide ongoing coaching and professional development to the team to enhance their solution knowledge, technical acumen, and presales skill sets.
  • Oversee the career development of the Specialist Solutions Engineers, including external training and internal career roadmaps.
  • Build relationships with key partners and their field leadership teams.
  • Foster and maintain key relationships with customer stakeholders and project sponsors.
  • Manage key performance metrics to track the progress of each Specialist Solutions Engineer and presales manager.
  • Develop processes to leverage AHEAD’s key distribution partner’s SE teams for burst capacity to run campaigns and assist with proposal and quote generation for opportunities.
  • Oversee AHEAD’s internal config / quote desk function.
  • Collaborate consistently with the Delivery Directors on the progress of sold engagements and maintain a feedback loop with the Specialist Solutions Engineers to ensure continuity between presales, delivery, and the customer.

Preferred Qualifications

  • Results-oriented with strong interpersonal skills.
  • Comfortable presenting to customers at the executive level.
  • Ability to tie technology back to solving business needs and outcomes.
  • Skilled at motivating others to achieve results.
  • Strong team player with the ability to collaborate effectively with partners.
  • Customer-focused and able to work within customer deadlines.