Director; Value Stream Leader

Director; Value Stream Leader

Requirements

• Thorough knowledge of FIS products supported
• Requires general business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence
• Effective presentation and interpersonal skills
• Knowledge of financial services industry and associated products
• Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner
• Ability to utilize judgment in decision making process and decisions related to job tasks
• Ability to communicate effectively with all levels of management in an organized, professional manner
• Client relationship management skills, understanding and focusing on clients’ needs, establishing credibility and building positive, professional, relationships with clients
• Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
• Requires strong time management skills, attention to detail and must be resourceful
• Analytical, problem solving skills
• Project management skills; ability to prioritize and complete tasks
• Requires leadership and negotiation skills
• Flexibility, versatility, dependability

Responsibilities

• Develop and communicate a clear vision and strategy for the value stream, aligning with the overall business objectives
• Own and manage the value stream backlog, ensuring it is prioritized based on business value, customer needs, and strategic goals
• Helps define product roadmap to meet market requirements in support of product line strategy by considering position in life cycle, product profitability, pricing strategies, client satisfaction and sales success rate
• Foster a customer-centric culture within the team, ensuring that customer feedback and insights are integrated into the product development process
• Work closely with cross-functional teams, including product management, engineering, professional service, Client support and Infrastructure team, to ensure alignment and effective execution of the value stream strategy
• Define and track key performance metrics to measure the success of the value stream and identify areas for improvement
• Drive continuous improvement initiatives within the value stream, leveraging data and customer feedback to enhance product quality and delivery
• Engage with key stakeholders to gather requirements, provide updates, and ensure alignment with business goals

Preferred Qualifications

• Minimum of ten years of experience in the financial services industry (preferably in product management discipline)
• Pragmatic Marketing certification or equivalent is required