District Asset Protection Mgr

District Asset Protection Mgr

Requirements

• Bachelor’s Degree
• 3-5 years’ experience in retail or professional environment in LP
• 5 years of Multi store big-box retail experience
• Demonstrated experience analyzing and using varied sources of data to understand underlying drivers of complex problems
• Experience working closely with cross-functional teams

Responsibilities

• Partners with District Manager and store leadership to drive execution of store operating systems, policies, procedures, and processes.
• Responsible for teaching and training of store operations managers throughout the organization on all aspects of their role.
• Builds relationships and effectively collaborates with key internal and external stakeholders, including Regional, District, Store leadership teams and city officials.
• Manages, hires and develops a diverse team of both hourly and salaried asset protection professional within a multistore geographical area.
• Train, assist and manage investigations conducting interviews, and post prosecution. Must professionally represent Lowe’s in court and be skilled in handling depositions and other hearings.
• Identifies and provides appropriate action steps to address internal or external theft / Organized Retail Crime concerns.
• Leads and directs teams during emergency response situations, crisis management and civil unrest within a multistore environment.
• Drives the development of tactical plans aligned with asset protection, safety, and business strategies to bring the vision into realization.
• Owns, forecasts, and manages multiple financial accounts in assigned stores for key controllable expenses (e.g. shrink, general liability, Osha Recordable Rates, payroll, security, cash overs / short, price adjustments).
• Evaluates assigned stores are operating within established company policies, procedures, and guidelines.
• Performs store visits and reviews independently and in partnership with district leaders leveraging tools to improve performance, execution, and efficiencies.
• Drive operational programs and system enhancements. Serves as field branch for corporate store operations during deployments of new programs and technologies by providing training, validation and accountability.
• Provides open feedback and mentorship to team members, AP & store leaders to encourage growth and greater responsibility.
• Trains store personnel on proper reporting procedures and evaluates district-wide compliance with all safety, security, and Hazmat related administrative documentation requirements.
• Analyzes safety reporting to identify trends and help stores implement plans based off root cause analysis.
• Analyzes data and reporting to identify shrink related issues, root causes, and trends within the district and works with store management, AP/Safety staff, and district-level team to address issues and trends.
• Review, validate and provide direction on critical operational processes that have an impact on in stock and accuracy including but not limited to Freight flow, IRP, down-stocking, and cycle counts.
• Coaches and develops associates around the processes and tools that have a direct impact on the customer experience.
• Delivers consistent reporting, provides trend analysis, and supports the stores in the creation and deployment of plans to improve their financial performance.
• Identifies key areas for improvement and ensures individuals and leadership teams close the gaps and hold team members accountability for execution.

Preferred Qualifications

• 10 Years of multi-store retail experience
• Experience working in an omni-channel retail environment
• Demonstrated experience analyzing business documents (P&L, exception reports, etc.)
• Experience conducting quality reviews/audits
• Experience in using physical security systems (CCTV, EAS, etc.)
• LPC/LPQ qualification
• Certified Training Program (Wicklander-Zulawski or Reed training)