District Manager

District Manager

Requirements

• Minimum one year experience in O’Reilly field store operations at the manager level.
• Excellent verbal and written communication skills.
• Manager Development Program module.

Responsibilities

• Oversee operations of assigned stores.
• Coordinate weekly outside sales call schedule of store manager and any salesmen in the district.
• Make sales calls with store manager as needed.
• Ensure all team members are properly trained and provide friendly, professional service to all customers.
• Implement/enforce use of new and/or ongoing customer service programs.
• Utilize the You Rock Program to recognize and award Box 4 performers.
• Audit store operational performance procedures on the District Manager Monthly Game Plans, Semi-Annual Check Sheet, and the weekly M.A.P.
• Assist manager in working with the Sales and Pricing Departments in establishing installer customer pricing along with appropriate walk-in pricing.
• Manage noncompetitive price overrides and price matches to ensure validity and maximum profitability.
• Serve as a liaison between stores and DC/office management to solve any problems that may occur.
• Assist manager in organizing management communications and tasks, such as the Team Weekly, To Do List, Price Bulletin, e-mail, etc.
• Assist store manager in scheduling to provide the right amount of help at the right time.
• Evaluate Store Payroll Percentages daily, biweekly and at month-end to ensure store profitability and productivity are at acceptable levels.
• Responsible for the hiring and dismissal process and performance evaluations for all team members in district.
• Work closely with and support Human Resources Department in properly handling personnel matters.
• Reduce team member turnover and increase productivity by usage of Hiring Guidelines, store training programs and Career Development Discussion Program.
• Promote the O’Reilly culture through direct interaction with store team members.
• Ensure all store team members are properly oriented and trained to perform their jobs.
• Minimize team member accidents and related expenses.
• Assist store manager in establishing proper and consistent in-store merchandising procedures.
• Handle monthly stock adjustments, recalls, overstock removal, and routine inventory maintenance.
• Oversee and assist manager with credit and collections and ensuring company credit policies are followed.
• Ensure stores are operated in compliance with all security policies/procedures.
• Ensure all minor repairs are made in a timely manner and all service work is completed when due.
• Conduct Store Managers’ Meetings as needed and following Corporate RM Conference Calls/Meeting as directed.
• Spend a minimum of one day every three weeks in each of the stores in the district.

Preferred Qualifications

• ASE Certification