Division Sales Manager

Bachelor’s degree preferred, or equivalent experience in a financial institution.
Ability to demonstrate extensive knowledge of small business and consumer lending.
Proven aptitude for coaching direct reports to success and resolving conflict constructively and in accordance with company practices and policies.
Exceptional customer service skills and ability to professionally deal with colleagues, clients and the public, both electronically and in person, in a manner commensurate with corporate values and culture.
Proficiency with smart phone technology and the Microsoft Office Suite, specifically with applications such as Teams, PowerBI, Excel, Word and Outlook.
Demonstrated superior sales and operational management skills, including motivational leadership to support a vibrant needs-based sales culture.
Willingness to embrace change and inspire others; show initiative and adaptability, and assist with the continued evolution of bank products, services, and strategies.
Strong knowledge of WaFd Bank systems, policies and culture.
Solid understanding of business banking products and services, including treasury management, cashflow, payroll, insurance and merchant services.

Oversees multiple locations and actively builds market share.
Grows the business through managing small business and consumer client acquisition and deposit and lending operations.
Proactively engages in outbound business calling with Branch Managers and other members of the branch team.
Develops, coaches, and mentors the Branch Managers on prospecting effectively and creating memorable calling efforts.
Ensures phenomenal, concierge-level customer service to clients within their division.
Develops and oversees execution of strategies to expand the small business and consumer client base.
Understands the industries and economic conditions within the local market.
Serves as an ambassador for the bank by participating in public events and community outreach.
Proactively coordinates business development support from various administrative functions.
Ensures compliance with company policies and regulations.
Participates, encourages, and supports skill advancement in others through coaching, mentoring, and feedback.
Takes responsibility for continuing to seek ways to elevate their own leadership and business development skills.
Reflects the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.