Divisional BPI Trainer

College Degree in Training and Development preferred or equivalent business background
Excellent written and verbal skills
Six Sigma Certified Yellow Belt preferred
Five+ years of leadership experience in retail or plant operations
Must have 5+ years of hands-on experience providing training to SAP end users
Advanced knowledge of Airgas Operating Standards and Branch Audits
Advanced SAP knowledge ie: SAP Superuser
Two (2) years’ previous experience as a trainer, corporate training specialist, or related position
Multi-industry knowledge and exposure in a high-volume, fast-paced environment, with experience in order to cash, retail or operations leadership role
Strong project management skills with the ability to supervise multiple projects
Background in Lean Six Sigma methodology

Manage training requirements
Plan and lead new user and refresher trainings in SAP, PROs, Google, and KITE
Delivery classroom and online/virtual training to associates
Prepare and facilitate scheduled lab sessions to support systems training virtual and/or in person
Collaborate with subject matter experts to develop enhanced and/or specialized SAP Training
Manage classroom attendance and administer training course assessments through Airgas University
Conduct Google/KITE Training
Conduct PROs and SAP Pricing Training
Conduct ESA-Equipment Sales Agreement Training
Lead and/or support Continuous Improvement Training
Collaborate with Divisional Compliance & Controls to conduct Airgas Operating Standards Training
Acquisition / Branch Closure/Merger / Scratch Start training and support
Support various Business Process Improvement Initiatives
Analyze Airgas Customer Effort Score and identify root causes and long term solutions
Support regional and divisions team in customer churn improvement through training and continuous improvement
Collaborate with business team members in a positive and constructive manner
Site Visits