Document Administration Specialist
| Company | Newrez |
|---|---|
| Location | Tempe, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Basic understanding of mortgage servicing industry – Loss Mitigation, Bankruptcy, Foreclosure, and REO (Real Estate Owned)
- Ability to handle confidential material in a professional, ethical manner.
- Strong interpersonal skills to build and maintain professional relationships with vendors, co-workers, etc.
- Professional communication skills – written & verbal
- Strong time management skills & ability to respond to vendor/inter-departmental requests in a timely fashion.
- Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards.
- Proficient knowledge of MS Office: Word, Excel & Outlook
- Research & analytical skills to comprehend applicable state laws.
Responsibilities
- Identify, process, and prepare required documents (Assignments of Mortgage, Release of Liens, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, etc.) for loans serviced by Shellpoint Mortgage Servicing with various levels of complexity.
- Review prepared loan documentation to ensure thoroughness, accuracy, and completeness with documentation standards.
- Ensure requested documentation is accurately completed within specific task SLAs.
- Request collateral files from investor designated document custodians to ensure that all needed documentation is obtained (within specific SLAs) to efficiently process Loss Mitigation, Bankruptcy and Foreclosure proceedings.
- Address inquiries from vendors, investors, Portfolio Managers, etc. professionally and in a timely fashion.
- Update Mortgage Electronic Records System, Inc. (MERS) database to ensure adequate reporting of changes in mortgage servicing rights and beneficial ownership interests in loans serviced by SMS.
- Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs.
- Update and annotate all actions/follow-ups processed on loans in all appropriate systems.
- Prepare required reporting – management, investor, vendor, MERS, etc.
Preferred Qualifications
- Associates or Bachelor’s Degree preferred or relevant business experience in mortgage administration and document management.