Eligibility Representative I

Eligibility Representative I

Requirements

• High School Diploma or equivalent required
• One year general work experience required

Responsibilities

• Maintains accurate eligibility records for assigned line of business
• Enters system eligibility data on a daily basis, including new enrollees, changes, and cancellations
• Conducts periodic audits of group eligibility data
• Reconciles group eligibility report to monthly statements
• Responds to all written and telephone eligibility inquiries from individuals or assigned employer groups
• Researches information on subscribers to resolve problems and disputes
• Maintains quality and production standards as outlined by the department
• Assists with special projects

Preferred Qualifications

No preferred qualifications provided.