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Employee Benefits Account Manager
| Company | One80 Intermediaries |
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| Location | New York, NY, USA |
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| Salary | $51800 – $100000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Life, Accident and Health insurance license required (New York resident, willingness to obtain Texas license)
- 5+ years of health and welfare experience, including client-facing experience in the employee benefit industry is required
- Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services is required
- Strong Microsoft Excel, Word, and PowerPoint skills is required
Responsibilities
- Subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary benefits, specifically within the international market.
- Proactively provide client service in response to day-to-day service issues and questions; escalate, as necessary.
- Actively seek improvements to client service and efficiencies within teams by identifying improved processes.
- Work with clients, particularly those from foreign countries, on navigating the US healthcare system, including assisting with finding primary care physicians and understanding the healthcare procedures.
- Prepare, or coordinate, renewals, and RFPs, summarize vendor responses, spreadsheet proposal results, and develop the client presentations.
- Keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.
- Prepare for and facilitate client meetings (prepare agendas and materials, coordinate resources, etc.) Travel to client sites, approximately 2-3 times per year (overnight travel may be required)
- Accountability for updating client information within appropriate software (e.g., Epic) in a timely manner
- Maintain and expand relationships with existing clients through regular communication and proactive service.
Preferred Qualifications
- Bilingual (English/Mandarin) and experience working with international employee benefit plans and carriers (UnitedHealthcare, Cigna, Aetna, Geo blue) is highly preferred
- Bachelor’s degree is preferred; GBA or CEBS certification is a plus
