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Engagement Manager
| Company | OpenAI |
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| Location | San Francisco, CA, USA |
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| Salary | $240000 – $240000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 6+ years of experience in customer-facing roles, engaging C-level technical audiences with complex global organizations
- Experience leading complex implementations of Generative AI/traditional ML solutions
- Exceptional presentation and communication skills, particularly when engaging with executives and leaders
- Strong problem-solving skills and ability to manage multiple projects at once
- Commitment to fostering the safe and ethical evolution of AI
Responsibilities
- Deliver exceptional customer outcomes, as demonstrated by production customer deployments, increased adoption, and customer satisfaction
- Define and manage structured, time-bound onboarding and deployment projects across multiple OpenAI products
- Guide organizations through the adoption journey by providing change management expertise
- Codify best practices, guides, and FAQs based on interactions with customers
- Gather and relay customer feedback to internal stakeholders
- Collaborate closely with the Sales team to ensure seamless handoff between pre- and post-sale
Preferred Qualifications
No preferred qualifications provided.
