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Engineering Manager – Pipelines
| Company | Customer.io |
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| Location | San Francisco, CA, USA |
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| Salary | $170000 – $240000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Has at least three years’ experience as an Engineering Manager working on a SaaS product (B2B or B2C) at an (ideally early-to-mid-stage) SaaS company
- Understands SaaS software architecture, languages (we use Go), technologies, and cloud infrastructure (GCP/AWS) deeply enough to represent their squad’s technical choices across the company
- Communicates concisely, accurately, and directly, both verbally and in writing
Responsibilities
- Lead effective squad rituals, and ensure production readiness through quality peer-review, quality standards, documentation, deployment, logging, and monitoring practices
- Ensure your squad’s solutions are scalable, architecturally sound, flexible, and secure
- Create accountability for delivery timelines while fostering an inclusive, collaborative, and empathetic work environment
- Provide direct, timely, and specific coaching and development opportunities for your direct reports across backend, front-end, full stack, and QA
- Hire, onboard and manage performance to ensure the right people are in place to accomplish business objectives within your squad
- Understand [Customer.io](http://Customer.io)’s vision, business model, target markets, acquisition channels, competitors, and products well enough to ask questions that drive meaningful investigation within your squad
- Build and maintain a partnership with your Product Management and Design peers
Preferred Qualifications
- Works in North/South American time zones
