Enterprise Account Manager

Minimum 3-5 years of experience in Treasury is a must have (either within a Treasury department, Treasury vendor, or a bank)
Good analytical, interpersonal, and communication (verbal and written) skills
Ability to create professional-quality customer proposals in line with ION standards
Good customer relationship and interpersonal skills
Consultative, creative, problem-solving approach
Experience in initiating, developing and nurturing relationships
Passion for excellence, passion for high quality materials and professionalism
An enthusiasm for taking responsibility
Ability to work with minimal supervision
Ability to communicate effectively at different stakeholder levels
Ability to multi-task and adapt to a rapidly changing environment
Fluent in English both spoken and written

Building and maintaining strong working relationships with customers in the region
Understanding each customer’s treasury operations
Developing and executing account plans with a goal of optimising usage, increasing revenues and customer satisfaction
Driving revenue growth through execution of ION’s go-to-market strategies, with a focus on opportunities for up-selling and cross-selling
Generating commercial proposals and presentations, encompassing both software licensing and professional services
Promoting ION value added solution to bring further value to customers from their relationship with ION
Working regularly with customer support, professional services, commercial, legal, invoicing, and senior management teams to ensure high quality service delivery across all engagements
Representing the company at industry conferences and events
Understanding key industry topics and trends, to support customer discussions

Proven track record of selling into existing customer base and high retention rate
Practical experience within an account management customer facing role
Solution selling experience to existing customer base
Experience with Wallstreet Suite, or another TMS