Event & Customer Recognition Coordinator
| Company | HighLevel |
|---|---|
| Location | Dallas, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior |
Requirements
- Must be available to work and attend in-person or virtual meetings during US hours, Monday through Friday, 8:00 am – 5:00 pm CST.
- Bachelor’s degree in Event Management, Marketing, or related field preferred.
- At least 1 year of experience as an event coordinator, Marketing, event planning, customer relations or related field
- Experience with virtual and hybrid event platforms.
- Proficiency in event management software and Microsoft Office Suite.
- Strong organizational and project management skills, with the ability to manage multiple projects simultaneously.
- Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.
- Proven ability to work independently when needed.
- Demonstrated approach to problem-solving and conflict management.
- Must be proactive, accountable, eager to learn, and ready for challenges.
- Excellent verbal and written communication skills.
- Ability to lift and move event supplies and equipment as needed.
Responsibilities
- Lead and support HighLevel events onsite and remotely from planning to execution including conferences, workshops, and local meetups. Expect 20–30% travel, including occasional weekends.
- Develop event timelines, budgets, and task lists. Manage supply prep, packing, and shipping from the Dallas office, and oversee catering, AV, and transportation logistics.
- Source and manage vendors, delegate tasks, and maintain clear communication and accountability across the team.
- Work with marketing, ops, and comms teams to ensure smooth event execution. Conduct post-event analysis and reporting.
- Manage the entire customer awards process, from communication and data collection to production and delivery. Collaborate with vendors and internal teams to ensure timely, cost-effective execution. Track progress, gather feedback, and continually refine the program for optimal impact.
- Manage the full customer awards workflow—communication, data pulls, order placement, production, and follow-up.
- Handle budgeting and vendor coordination to ensure high-quality, cost-effective awards delivery.
- Participate in key events like the HighLevel Summit, managing logistics and supporting customer engagement.
Preferred Qualifications
- Bachelor’s degree in Event Management, Marketing, or related field preferred.