Evtol Aircraft Mechanic / Technician

A&P License
5+ years of experience in aircraft maintenance
Strong communication skills and ability to interface with customers, provide clear repair instructions and document maintenance work
Flexibility to travel to Pivotal events and customer sites

Perform scheduled and unscheduled maintenance and repairs on Pivotal aircraft and products including inspections, structural repairs, component replacements on Pivotal products
Perform functional tests and system verifications post maintenance to ensure airworthiness and conformity to regulatory and Pivotal engineering requirements
Use diagnostic software tools to troubleshoot mechanical, electrical, software faults
Travel to events and customer sites as needed for maintenance support and field repairs
Provide remote support for customer self-repairs, including video calls, guided troubleshooting, and real-time repair verification
Document repairs, customer interactions and service reports for continuous improvement
Support cross-functional failure analysis and root cause identification
Develop detailed work packages for maintenance and repair including step-by-step instructions, required tools and parts, estimated repair times and testing procedures