Executive and Employee Social Media Manager
| Company | JP Morgan Chase |
|---|---|
| Location | New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Enthusiastic team player who is able to work closely with senior stakeholders across several departments including: banking, research, compliance, legal, technology, communications, marketing, and risk
- Bachelor’s degree
- 8+ years of professional work experience
- Significant experience working in Social Media and/or in Executive Communications and in-depth knowledge of LinkedIn and its capabilities, including experience with LinkedIn Sales Navigator
- Possess a strong leadership presence, excellent presentation skills and the ability to convey decisions with clarity
- Sound judgment and high-quality written, verbal, and interpersonal communication skills
- Ability to cultivate relationships in the firm across divisions and lines of business globally
- Experience building out social media employee advocacy programs, primarily on LinkedIn
- Strong knowledge and passion for keeping up to speed on the social media landscape
- Strong organizational skills and ability to manage several tasks simultaneously, effectively communicating on project timeline, status and results
- Familiarity with social media publishing and analytics tools (Hearsay, Sprinklr, etc.)
Responsibilities
- Provide guidance, support, and guardrails for employees regarding social media practices
- Oversee and execute the onboarding and off boarding of CIB program participants
- Communicate updates of program progress and results, providing consistent measurement
- Create and maintain employee forward-facing editorial calendars for Ambassador programs, with coherent content pillars
- Create and publish content on behalf of Ambassadors, ensuring high-quality visuals and graphics alongside strong copywriting
- Analyze program performance, providing insights and recommendations for continuous improvement
- Conduct training sessions to educate employees on the firm’s social media policy, ensuring employees are well-informed and compliant with social media guidelines
- Collaborate with key partners across risk, controls, legal and compliance to protect the firm and employees by adhering to regulatory and line of business requirements
- Oversee industry trends and platform updates
- Lead and inspire a team of two direct reports
- Foster a collaborate and creative work environment, encouraging innovation
Preferred Qualifications
- Adobe Creative Suite proficiency preferred
- Financial Services experiences preferred