Executive Assistant – Customer Services & Strategy
| Company | Capital One |
|---|---|
| Location | McLean, VA, USA, Richmond, VA, USA |
| Salary | $84400 – $105900 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- You bring the highest level of integrity, honesty, and accountability in all that you do, every single day.
- You are a collaborative self-starter who excels at multitasking and thrives in a fast-paced environment. You have extensive experience in handling confidential and sensitive materials with discretion.
- You believe that communication is key to Capital One’s success. You have strong communication and organizational skills (written and verbal).
- You have excellent problem-solving and time management skills.
- You are flexible and able to adapt to constantly changing demands. You demonstrate capability to take on new and unfamiliar tasks, and can prioritize workload proactively and expeditiously.
- You are highly motivated, energetic, extremely personable and comfortable working closely with executive management.
- You are a team player who thrives partnering with other associates in support of the executive and their team.
Responsibilities
- You’ll provide an exceptional standard of support for the executive by serving as not only a gatekeeper, but additionally as the central point of contact for scheduling.
- You’ll manage daily calendars, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes while planning ahead and managing time effectively.
- You’ll arrange meetings and team events by creating and sending invitations as directed; in addition to reserving meeting rooms, organizing for catering, audio/video, and other essential services as needed.
- You’ll organize travel arrangements and create expense reports for the executive using Capital One systems.
- You’ll serve as a role model and leader for all other administrative professionals by mentoring others and maintaining the highest levels of customer service externally and internally across the entire organization.
- You’ll manage multiple projects, take on new responsibilities, autonomously provide solutions and assistance, and handle novel issues.
Preferred Qualifications
- Bachelor’s Degree
- 7+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment
- 5+ years of experience in calendar management supporting executives
- 5+ years of meeting and event planning experience
- 5+ years of experience setting up video conference and Zoom or Skype technology for meeting users