Executive Host
| Company | MGM Resorts International |
|---|---|
| Location | Northfield, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior |
Requirements
- Able to work in a fast-paced environment and works effectively as part of a team.
- Demonstrates excellent customer service skills and possesses strong interpersonal skills to communicate effectively with all business contacts.
- Flexible in working a variety of shifts.
- Maintains a professional, neat, and well-groomed appearance in accordance with MGM Resorts International Marketing standards.
- Proficient in navigating and utilizing computer programs efficiently.
- Bachelor’s degree or equivalent experience required.
- Minimum of 1 year of prior work experience required.
- Is at least 21 years old
Responsibilities
- Elevate the guest experience by assessing casino activity and, if authorized, rewarding players with exciting complimentary offerings.
- Build lasting relationships with guests, creating unforgettable moments that drive loyalty and excitement.
- Deliver VIP treatment from check-in to check-out, ensuring every guest feels valued and appreciated.
- If authorized, establish marker limits for eligible players, enhancing their gaming experience.
- Be the life of the party—engage with guests at exclusive events to support marketing and retention efforts.
- Safeguard confidential guest information with the highest level of discretion and professionalism.
- Turn challenges into opportunities by resolving guest concerns with efficiency and hospitality.
- Stay sharp and compliant by adhering to all regulations, including Title 31, and completing required training.
Preferred Qualifications
- 2+ years of experience in hotel operations, casino marketing, VIP services, or table games preferred.