Experience Designer

Master’s degree (or foreign equivalent) in Human Computer Interaction, Digital Media, Graphic Design or related field.
2 years of UX design experience including designing complex solutions for digital environments.
2 years of experience using human-centered design methods and techniques to engage customers.
2 years of experience launching MVP designs and establishing long-term roadmaps for digital environments.
2 years of experience using design tools including: Figma, Sketch, InVision, Adobe AEM, Adobe Creative Cloud and Axure.
2 years of digital design experience using HTML, CSS, JavaScript, and other front end technologies.

Collaborate with customers, business stakeholders and engineering teams across multiple business units to discover new business opportunities and explore customer needs;
Embrace and employ current and emerging User Interface (UI) best practices and digital standards for design deliverables;
Define customer problem statements including validating product assumptions, advocating from customer’s perspective, and considering business objectives;
Conduct research and discovery to understand business and customers, and create service blueprints, journey maps and personas;
Work directly with customers and prospects including conducting observational studies, customer interviews, moderated and unmoderated usability testing and analysis, and other forms of qualitative and quantitative research to uncover insights, learn user behaviors and verify design concepts;
Translate concepts into wireframes and mockups that lead to intuitive user experiences, optimized for a wide range of devices and interfaces;
Test and iterate designs using storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping;
Work closely with development teams throughout product lifecycle to ensure implementation of design specifications;
Perform customer experience analytics; and
Mentor Junior Experience Designers.

No preferred qualifications provided.