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Experience Strategist

Experience Strategist

CompanyRAPP
LocationNew York, NY, USA
Salary$70000 – $84000
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • Bachelor’s Degree in related field.
  • 2+ years of experience in strategic planning (with a brand, at an agency or similar)
  • Ability to thrive in a fast-paced environment, managing multiple projects with various deadlines simultaneously.
  • Proficient in Microsoft Office and development of PowerPoint or Keynote presentations.
  • Excellent writing and editing skills with strict attention to detail.

Responsibilities

  • Develop CRM strategies that identify, capture, and nurture consumers across their entire journey with a brand, creating experiences that span across a range of channels, including web, email, mobile, direct mail, and social.
  • Conduct primary research and analyze findings from third-party research, mining for insights that help inform strategic plans and creative briefs.
  • Develop creative briefs, brief internal creative teams, and work with them to inspire great work.
  • Devise content and communication strategies that personalize at scale to engage different types of customers.
  • Perform current state analyses including but not limited to market analyses and competitive analyses.
  • Work collaboratively with the Marketing Sciences team to establish measurement and optimization plans.
  • Set business rules for integrated campaigns and communicate rules to internal technology teams.
  • Collaborate closely with other vendors and agency partners to ensure strategic consistency across program elements.
  • Present strategic recommendations to agency and client stakeholders.

Preferred Qualifications

  • Insurance category experience (a plus but not required)