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Field Operations Manager
Company | Instawork |
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Location | Dallas, TX, USA |
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Salary | $70000 – $90000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- 2-5 years experience in management consulting, investment banking, technology, and/or relevant experience in staffing
- Has a passion to talk to and delight customers
- Can thrive in ambiguity and be a self-starter
- Is detail-oriented, with a strong passion for problem-solving
- Is excited to work in a fast-paced environment, is comfortable with making decisions in ambiguity, and has a strong bias for action
- Understands the common metrics used in the internet industry along with business growth metrics such as retention, churn, etc.
- Excel with spreadsheets
- Able to & excited for temporary relocation to help accelerate your category
Responsibilities
- Drive key account success by overseeing pro supply reliability, ensuring high-quality work products, and managing scalable in-market operations and field relationships with local managers
- Working cross-functionally with Account Managers supporting the key accounts in the category and ensure Instawork maximizes share of wallet with these key accounts by performing activities such as regular onsite visits
- Managing our clients core KPI’s and reporting on them weekly
- Building a playbook specific to partners within the category
- This role will involve frequent travel and require some weekend availability
Preferred Qualifications
No preferred qualifications provided.