Skip to content
Field Service Engineer
| Company | SHINE Technologies |
|---|
| Location | Fitchburg, WI, USA |
|---|
| Salary | $35 – $51 |
|---|
| Type | Full-Time |
|---|
| Degrees | Bachelor’s |
|---|
| Experience Level | Senior |
|---|
Requirements
- Minimum of 5 years’ experience in field service of large, complex industrial electromechanical equipment or Bachelor’s degree in engineering with minimum of 2 years’ experience preferred
- Ability to work remotely without close supervision and to independently schedule and organize service activities
- Strong interpersonal and communication skills
- Excellent troubleshooting skills with electrical and mechanical equipment
- Experience with radiation-generating equipment, especially particle accelerator technology (e.g. HV power supplies, vacuum, RF, electromagnets) preferred
- Former military or nuclear industry experience preferred
Responsibilities
- Install, repair, upgrade and maintain SHINE systems both individually and as part of a team
- Satisfy internal and external customers by providing prompt support to customer calls and efficient troubleshooting of technical problems
- Assist in training other SHINE team members and customer personnel in the proper operation and maintenance of the systems
- Operate SHINE systems on a shift schedule when needed
- Communicate with headquarters personnel regarding concerns with product performance
- Complete timely documentation of work activities
- Review and develop service documentation
- Contribute to designs of service tools and test equipment
- Innovate service-related improvements to the product
- Support manufacturing, R&D and testing activities as required
Preferred Qualifications
- Experience with radiation-generating equipment, especially particle accelerator technology (e.g. HV power supplies, vacuum, RF, electromagnets) preferred
- Former military or nuclear industry experience preferred
