Field Service Representative – Jsf
| Company | Rolls Royce |
|---|---|
| Location | San Diego, CA, USA |
| Salary | $94534 – $141801 |
| Type | Full-Time |
| Degrees | Bachelor’s, MBA, PhD, Associate’s, JD |
| Experience Level | Junior, Mid Level |
Requirements
- Associate’s degree and 4+ years’ experience, including experience in Customer Support
- Bachelor’s Degree and 2+ years’ experience, including experience in Customer Support
- Master’s Degree or JD/PhD
- Must be a US citizen
Responsibilities
- Be the initial point of customer contact for LiftSystem Action Resolution issues at MCAS Miramar.
- Provide assistance to Pratt & Whitney and government personnel on technical issues including LiftSystem/Aircraft interface issues, Lift System troubleshooting, LiftSystem maintenance, LiftSystem repairs, and logistic support.
- Ensure that all operational events are captured and recorded in Maximo to support data gathering activities and transfer as necessary to meet the requirements of the program.
- Review proposed engineering changes with the view of minimizing adverse impact on the product in the field.
- Maintain status on Rolls-Royce deliveries of flight hardware, modification kits, support equipment, containers and spares, reporting any anomalies for resolution.
- Provide on-site Pratt & Whitney representatives with regular updates as required.
- Ensure TV and AR reporting are provided to Rolls-Royce, providing supplementary information as required.
- Support Fleet Operations senior leadership in executing Fleet Ops and JSF Program responsibilities.
Preferred Qualifications
-
No preferred qualifications provided.