Financial Relationship Banker

Financial Relationship Banker

Requirements

• High School Diploma or GED
• 2 years customer service and sales in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs or similar role.
• 1 year consumer and business deposit products – lending knowledge OR Business to Business sales experience
• Bachelor’s Degree
• 1 year customer service and sales banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs or similar role.
• 1 year consumer and business deposit products – lending knowledge OR Business to Business sales experience

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.

Preferred Qualifications

• Career minded individuals that want to join an organization where they can gain experience and build a career. Huntington provides career paths and development plans to get you where you want to go
• Bachelor’s degree
• Comfort with technology such as mobile services and online banking services are a plus