Food and Beverage – Food Service – Starbucks

Food and Beverage – Food Service – Starbucks

Requirements

• Must be at least 18 years of age or older (Bakery Only)
• Knowledge of guest service fundamentals and experience building a guest first culture in Food & Beverage
• Ability to provide guests with information around when to purchase items and in what quantity, as well as storage tips
• Experience in Food & Beverage business fundamentals: department sales trends, inventory, quality and freshness management, guest shopping patterns and pricing and promotions strategies
• Knowledge in food seasonality, freshness and quality, food safety standards and routines, and merchandising
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Attention to detail and follow multi-step processes
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Responsibilities

• Deliver an exceptional guest experience, providing a fresh and full shopping experience during all hours of operations, prioritizing the guest’s needs over task
• Uphold and maintain the execution of the Food & Beverage Standards
• Understand how operational procedures impact shortage and profitability
• Execute Food & Beverage processes including FDC/RDC replenishment, pulls, stocking, zoning, in-stocks routines, data accuracy, culling, rotation, cleaning, Item Removal, signing and backstock
• Execute fast-mover inventory by proactively adding and removing items as seasonality, ad, transitions and demand require
• Follow all food safety requirements as outlined through best practice
• Use sampling and suggestive selling to promote products and increase sales
• Partner with Direct Store Delivery (DSD) distributors to proactively set and maintain DSD POGs, transitions and backroom space
• Locate and identify damaged, recalled or expired items and process according to best practice
• Create a welcoming experience by authentically greeting all guests
• Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
• Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target
• Execute all federal, state and local adult beverage laws as they apply to your business
• Properly handle environmentally sensitive items when breaks and spills occur
• Appropriately use and care for in-store and personal protective equipment; follow equipment control guidelines
• Always demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
• All other duties based on business needs

Preferred Qualifications

• Previous food or grocery experience preferred, but not required
• Welcoming and helpful attitude toward guests and other team members
• Ability to work both independently and with a team
• Resolve guest questions quickly on the spot
• Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
• Ability to work in an environment that could range from 34°F to -10°F as needed
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)