Food & Beverage Team Leader

Food & Beverage Team Leader

Requirements

• High school diploma or equivalent
• Age 18 or older
• Ability to lead and hold others accountable
• Effective communication skills
• Ability to work independently and as part of a team
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Welcoming and helpful attitude toward all guests and other team members

Responsibilities

• Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement
• Assess backroom and sales floor areas of Food & Beverage and Food Service on a daily basis
• Establish clear goals and expectations and hold team members accountable to expectations
• Maintain a fresh, full and food safe area during all operating hours
• Deliver the Food & Beverage Standards
• Validate and follow-up on team members’ progress against their assigned prioritized workload tasks
• Work a schedule that aligns to guest and business needs
• Assign daily tasks to TMs based on planned workload and guest traffic patterns
• Develop and maintain partnerships with vendors
• Ensure product is available for guests by placing store-initiated orders with vendors
• Remain up-to-date on relevant trends and products to educate team members
• Support your leader in the hiring and onboarding process of new team members
• Become a subject matter expert in federal, state and local adult beverage laws
• Lead your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards
• Fulfill key carrying responsibilities
• Support guest services such as back-up cashier, order pick up and Drive-up
• Demonstrate a culture of ethical conduct, safety and compliance
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors
• Support merchandise protection strategies across the total store
• Demonstrate inclusivity by valuing diverse voices and approaches
• Address all store emergency and compliance needs
• Model creating a welcoming experience by greeting guests

Preferred Qualifications

• Previous retail and/or food experience preferred
• Strong interest and knowledge of the Food & Beverage business