Forward Deployed Engineer

4+ years of experience in software or customer engineering roles, with a strong emphasis on customer-facing engagements.
Proficient in front-end development using frameworks like React or Next.js, and back-end development skills in Python, Node.js, or similar.
Familiar with deploying applications on cloud platforms such as AWS, GCP, or Azure.
Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.
Effective communicator who can translate complex technical concepts to both technical and non-technical audiences with empathy and depth.

Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.
Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.
Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.
Work hands-on with customers’ technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.
Collaborate closely with Sales, Technical Success, and Applied teams to ensure seamless customer experiences, project success and actionable product feedback.
Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.

Willing to travel up to 50% and work on-site with customers to build strong relationships and deeply understand their needs.
Track record of rapidly prototyping ideas and a willingness to work iteratively with customers to deliver the right solution that solves their problem.
Own problems end-to-end, and be willing to pick up whatever knowledge you’re missing to get the job done.