Front Door Full Time
| Company | BJ’s Wholesale Club |
|---|---|
| Location | Midlothian, VA, USA |
| Salary | $14.25 – $14.25 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Strong interpersonal skills
- Attention to detail
- Ability to use a smart handheld device
- Must successfully complete required training and certification processes
- Must be employed with the company for at least 6 months
- At least 18 years of age
Responsibilities
- Delivers superior member service, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner
- Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary
- Maintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols
- Reviews and maintains the AP Alert Binder according to AP standards
- Follows the BEST procedures including cross-checking merchandise to member register receipts and verifying high dollar value items
- Records register receipt discrepancies and notifies front line to immediately rectify the situation
- Audits Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures
- Ensures the execution of the repack awareness guidelines by inspecting known repack articles
- Monitors member and visitor traffic entering and exiting the club
- Responds to Electronic Article Surveillance (EAS) alarms according to established EAS response procedures
- Maintains high standards of safety for members and team members
- Inspects team members, members, and vendors bags, backpacks, briefcases, and lunch boxes as they are leaving the building
- Processes empty water jug return vouchers to members
- Maintains all club policies and procedures
- Performs other duties as assigned, including working in other departments as needed
- Regular, predictable, full attendance is an essential function of this job
Preferred Qualifications
- Basic math skills preferred