Front Office Representative

Front Office Representative

Requirements

• High school diploma or equivalent; additional certification in office administration is a plus
• Proven experience in a front desk or administrative role preferred
• Strong communication and interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask, prioritize, and remain calm under pressure
• Professional appearance and demeanor

Responsibilities

• Greet and assist clients and visitors in a professional and friendly manner
• Answer and direct incoming phone calls to appropriate departments
• Manage front desk operations, including mail, deliveries, and appointments
• Maintain a clean and organized reception area
• Perform data entry and manage appointment scheduling systems
• Provide administrative support to various departments as needed
• Handle inquiries and resolve minor issues or direct them to the appropriate personnel

Preferred Qualifications

• Proven experience in a front desk or administrative role preferred