Full Time Sales Ambassador
| Company | Lush Cosmetics |
|---|---|
| Location | Albuquerque, NM, USA |
| Salary | $15 – $15 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Excellent customer service skills
- Flexibility to adapt to changing situations and priorities in a fast-paced environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Responsibilities
- Utilize StoreForce dashboard results and seek feedback to exceed sales goals
- Consistently deliver a world-class customer experience to every customer who walks through our doors
- Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging
- Continually expand your product knowledge with ongoing learning and diving deep into all things Lush
- Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance
- Encourage open communication and actively listen to team members’ perspectives related to diversity, equity, inclusion, and belonging (DEIB)
- Be punctual, reliable, and present at work
- Maintain a clean, organized, and visually appealing store to enhance the customer’s shopping experience and drive sales
- Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales
- Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety
Preferred Qualifications
- Experience with consultation-based customer service models
- Strong problem-solving skills to address issues that arise in day-to-day operations
- Experience working in a team environment
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French, or other languages