Gcfr – Customer Service Representative
| Company | Copart |
|---|---|
| Location | United States |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- One year of office support experience in a customer service role preferred
- High School diploma
- Excellent customer service skills and attitude
- Excellent written and verbal skills
- Proficient with office equipment
- Attention to detail
- Problem-solving
- Computer proficiency – MS Suite
- Typing speed 45WPM
- Professional appearance
- Ability to multi-task in a fast-paced environment
- Bilingual skills a plus
Responsibilities
- Understanding client needs and offering solutions and support.
- Position may expand to include Chat and Email Customer Support. Answer and place call in a professional manner.
- Measured on call quality – (Knowledge, level of professionalism, time to place follow-up calls)
- Focus on a call resolution & use company resources to gather information and offer solutions to meet customer needs.
- Other duties as assigned.
Preferred Qualifications
- One year of office support experience in a customer service role preferred
- Bilingual skills a plus