General Manager

Bachelor’s degree in business administration or a related field
3+ years as a General Manager at a franchise dealership with a track record of success
Strong leadership and interpersonal skills
Excellent written and verbal communication skills and negotiation abilities
Strong financial acumen and analytical skills
Knowledge of automotive industry trends and best practices
Ability to work under pressure and meet deadlines
Outgoing, and positive attitude

Develop and implement annual business plans and budgets
Monitor and analyze financial performance, including sales & service, profit margins, and expenses
Implement cost-saving measures and strategies to improve profitability
Set and achieve sales goals for new and used vehicles
Oversee the sales team, providing training, coaching, and motivation
Manage inventory levels to optimize sales and minimize costs
Ensure exceptional customer satisfaction throughout the entire sales and service process
Resolve customer complaints and address issues promptly
Implement customer loyalty programs and initiatives
Develop and maintain a positive work environment
Manage employee performance and address disciplinary issues
Recruit, train, and manage a high-performing team
Ensure compliance with all applicable laws, regulations, and industry standards
Maintain accurate records and documentation
Manage relationships with manufacturers and suppliers
In conjunction with the marketing team, develop and implement effective marketing strategies to attract new customers