General Manager
| Company | Fidelity Investments |
|---|---|
| Location | Merrimack, NH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Strong ability and demonstrated experience in leading and inspiring large diverse associate population
- Robust leadership skills in translating client and associate needs into outstanding experiences
- Exceptional communication and change leadership skills
- Exceptional skills in people leadership – talent management, performance management, EQ
- Full complement of knowledge across retail, brokerage, and managed asset business
- Strong collaboration, partnership, influence, and interpersonal skills
- Teamwork – an orientation that the success of the team is more important than individual success
- Ability to operate outside of Fidelity in the communities we operate within
- Proven analytical and problem-solving skills
- Ability to roll your sleeves up and work with and for your people – Servant Leadership
- Licensing requirements: series 7, 9/10 and 63
Responsibilities
- Build and maintain a culture of high performance where associates are obsessed with customers and meeting their needs in a warm, friendly, and fast manner
- Build a leadership team passionate about hiring, developing, retaining, and growing associates and leaders
- Deliver a world-class client experience as measured by ease of doing business, customer loyalty, associate retention, associate expertise, service levels
- Create awareness of external market conditions and the ability drive a strong profile in the local communities
- Integrate the priorities of RC transformation and functional teams into new customer and associate experiences
- Run a site that is efficient, effective, and profitable
- Achieve key performance indicators: Client Loyalty/Satisfaction, Associate Retention, Operational Effectiveness, and Business Development results
Preferred Qualifications
-
No preferred qualifications provided.