General Manager – Agency

General Manager – Agency

Requirements

• 10+ years of leadership experience in digital marketing, advertising, or a related field.
• Proven success in leading and growing a digital agency or a high-growth marketing organization.
• Deep financial acumen, including P&L management and optimizing revenue, gross margin, and EBITDA through strategic operational decisions.
• Expertise in performance marketing across paid media, SEO, and digital advertising.
• Strong leadership and team-building skills, with experience managing cross-functional teams and developing leadership talent.
• Exceptional communication, negotiation, and stakeholder management skills.
• Passion for innovation and staying ahead of industry trends.
• Bachelor’s degree in Marketing, Business, or a related field; MBA or advanced degree preferred.

Responsibilities

• Own and execute Digible’s agency growth strategy with a focus on revenue expansion, gross margin optimization, and EBITDA performance.
• Identify new revenue streams, service offerings and expansion opportunities within the multifamily industry.
• Continuously refine Digible’s agency model to maintain our competitive edge.
• Build and scale high-performing agency teams, ensuring strong cross-functional collaboration.
• Optimize organizational design, scale processes and develop operational playbooks to drive efficiency, accountability, and agility.
• Foster a data-driven culture that prioritizes innovation and continuous improvement.
• Serve as a key member of Digible’s executive leadership team, partnering with the CEO and other executive leaders to align agency strategy with company goals.
• Collaborate closely with the Head of Growth to drive revenue expansion and market positioning.
• Partner with Operations, Technology and Finance leadership to optimize efficiency and scale agency services.
• Ensure Digible delivers best-in-class performance, technology, and customer experience.
• Maintain and strengthen key client, partner and industry relationships to drive retention and advocacy.
• Represent Digible as a thought leader in the multifamily marketing space through speaking engagements, industry events, and digital presence.
• Champion Digible’s core values and promote a positive, inclusive workplace culture.
• Mentor and develop agency leadership talent, fostering a high-performance environment.
• Lead by example–driving curiosity, authenticity, and a passion for delivering results.

Preferred Qualifications

• MBA or advanced degree preferred.