General Manager Fine Dining – Aria

As the General Manager, you will play a key role in guiding our team to success by providing expert direction to the Assistant General Manager, Assistant Manager, and Restaurant Service team. Your leadership will drive operational excellence, financial performance, and an exceptional guest experience. You’ll optimize reservation channels, monitor performance, and ensure consistent service standards, all while upholding the prestigious MGM Resorts brand.

THE DAY-TO-DAY:

• Owns, leads and oversees daily restaurant operations, labor productivity, scheduling, inventory control, guest service standards, andexecution and development of marketing strategies to produce both short-term and long-term profitability. Co-own (with ExecutiveChef) the restaurant’s business plan and represent the restaurant in divisional, property or corporate meetings

• Responsible for execution of policies, operating procedures, pricing initiatives, training programs, directives, menus, rules and regulations for the restaurant staff. Owns restaurant’s execution of F&B and/or company-wide initiatives and programs. Maintain thehighest standards of health, sanitation and cleanliness within all areas of Beverage. Responsible for completion of all companycompliance training by the restaurant staff

• Manages Human Resources responsibilities for Restaurant to include: creating a work environment that promotes teamwork,performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training andsuccession planning process that encompass the company’s diversity commitment; adherence to the company’s status quo third partyrepresentation philosophy; compliance with company policies, legal requirements, employment law, and collective bargainingagreements

• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takesany appropriate action. Manages Restaurant’s guest feedback channels through approved company practices. Collaborate withExecutive Chef and culinary team to ensure a seamless service experience between kitchen and dining room

• Maintains excellent knowledge of venue’s food & beverage products, menu items and equipment used to perform duties

THE IDEAL CANDIDATE:

• At least two years of experience in full-service, fine dining restaurant

• A minimum of two years in a leadership role such as Assistant General Manager or General Manager

• Collaboration with partnership restaurants and Celebrity Chefs

• Savvy with computers and experience using systems such as SevenRooms, InfoGensis, Orcale, or similar platforms

• Extensive knowledge of wine and beverage programs

• Previous experience managing employees under a collective bargaining agreement

• Similar resort or casino environment experience

• Bachelor’s degree or equivalent experience

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community