General Manager – Retail Mall

General Manager – Retail Mall

Requirements

• License – IL Real Estate License required within 120 days
• Education/training – Bachelor’s degree (B.A./B.S.)
• Years of relevant experience – 5-10 years of experience in retail property management
• Competency using Microsoft Office, navigating the internet, general use of personal computer
• Excellent verbal and written communication skills
• Demonstrate leadership and professionalism
• Ability to problem solve and provide actionable and positive feedback
• Ability to work both independently and within a team environment
• Ability to work collaboratively with cross-functional groups
• Flexible and able to work in a fast-paced environment

Responsibilities

• Maintain safety, cleanliness, and integrity of all areas of buildings, systems, and equipment for all property users
• Prepare team to respond in emergency and crisis situations
• Have thorough knowledge of area market including all competitive properties and area demographics
• Maintain an appropriate level of involvement in community affairs representing both the property’s interest and the interest of JLL
• Enforce all tenant lease requirements
• Manage the activities of the property’s marketing manager in conjunction with the regional marketing manager
• Establish an effective working relationship with all department store managers and other key merchants, including specialty tenants to understand and drive sales
• Work in conjunction with property’s leasing agent to execute new and renewal leases to meet or exceed client objectives
• Direct activities of specialty leasing function to optimize temporary tenant and cart occupancy to maximize property revenue
• Maintain an effective working relationship with the property’s leasing specialist to ensure budgeted leasing activity occurs
• Negotiate all tenant rent reduction or termination requests the property’s leasing agent to ensure budgeted leasing activity occurs
• Develop and implement an annual business plan to achieve budgeted net operating income for property
• Manage property’s capital expenditures to budgeted levels. Direct the preparation and implementation of all annual financial reports including the annual budget, management plan, marketing plan, marketing budget, and annual report
• Direct the preparation and submission to asset manager of all monthly/quarterly financial reports, forecasts, and sales reports
• Monitor the collections of all rents and execute appropriate collection process
• Establish and maintain an effective working relationship with the property’s asset manager
• Function as primary point of contact to asset manager for all issues relating to the property
• Interact frequently with property’s regional managers and leasing team to ensure consistent high-quality interaction with asset management firm
• Formally communicate as appropriate with asset manager to inform him/her of activities at the property to enhance his/her opinion of the quality of management services delivered by JLL
• Direct and supervise the activities of all property employees
• Develop a personnel action plan for each direct report to identify opportunities for further career development. Ensure that all supervisory employees do the same for their direct reports
• Provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews, and other communication mechanisms. Coordinate appropriate training for property personnel
• Establish course of action for team to accomplish goals and evaluate results

Preferred Qualifications

No preferred qualifications provided.