General Merchandise – Category Manager
Company | CVS Health |
---|---|
Location | Smithfield, RI, USA, Plantation, FL, USA |
Salary | $60300 – $145860 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior |
Requirements
- 5+ years of total merchandising experience
- 5+ years’ experience negotiating contracts with vendors in similar business models
- 5+ years’ experience leading cross-functional teams and initiatives with a high degree of complexity
- 5+ years developing strategies to mobilize the business to achieve goals and outcomes using innovative solutions
- 5+ years influencing with and without authority
- 5+ years leveraging data to support strategic plans and return on investment
- 5+ years’ experience working with a team to prioritize work based on skills, needs, timelines, etc.
- 5+ years’ experience engaging and inspiring a cross-functional team to reach optimal business outcomes together
- Highly responsible and accountable for building strong business value
- Consistently leads by example and contributes to overall team success through a positive mindset and resiliency
- Expertise leveraging MS Office Suite, including advanced Excel and PowerPoint capabilities
- Extensive knowledge of retail business operations, including front store merchandising
- Proven track record of the ability to work collaboratively with internal and external business partners to deliver ROI from effective targeting and communication strategies
- Regular and reliable attendance during normal working hours, as established by the leader
- Bachelor’s degree, OR equivalent experience
- Travel requirements – up to 20% travel expected
Responsibilities
- Achieves revenue and margin goals by accomplishing market share growth. Manages all profit and loss targets to include sales, contribution of margin, inventory turns, GMROI and DOS
- Leverages data, insights, and analytics to influence stakeholders and makes recommendations as appropriate
- Vendor management, collaborates and negotiates with manufacturers and vendors ensuring strategies achieve in-year sales and margin goals to promote long-term success and partnership
- P&L management forecasting and pulling levers to drive P&L
- At the direction of the Senior Category Manager or DMM, fully embraces organizational improvement initiatives, acting as a change agent with one’s own team and peers and partners
- Establishes and enforces policies and procedures that promote ethical behavior, compliance, and best practices
- Facilitates collaboration between different departments to promote a cohesive and integrated approach to achieving organizational goals
- Drives change agility in self, team and network
- Measures retention and key performance indicator results on an ongoing basis and provides recurring readout to senior leadership in partnership with cross functional business leads
- Leverages a results-oriented mindset, using metrics to monitor improvements
- Develops and manages a standardized set of views that are used to internally monitor macro-level trends and key drivers of each
- Influences at all levels – up to and including cross-functional SVPs
- Excellent written and oral communication skills-strong presentation skills required
- Develops and cultivates collaborative teams within support areas of Marketing, Legal, Digital, Inventory, Pricing, Promotion, Finance, Store Brands, Store Design, Supply Chain, and Store Operations
- Maintains a supplier relationship for JBP yearly planning, new item reviews and negotiations
- Fosters and shape innovation by bringing ideas to market in an agile way, while balancing growth potential against financial risk for the broader team
- Drives the team to deliver best-in-class merchandising experiences across in-store channel for {insert categories} and lead strategy for {insert categories} catalog, including leading negotiations with all suppliers
- Develops growth and oversee category strategies rooted in an understanding of the customer and trends
- Assigns appropriate timelines and accountabilities for items, empowering the team to drive action steps to completion
- Leverages thought partners (Senior leaders, corporate partners, peers, team, etc.) as needed to create and revisit the strategy
- Navigates ambiguity and change to achieve goals despite potential obstacles
- Follows up on strategic initiatives and KPI performance
- Drives assortment decisions through planograms and features
- Drives promotional activity strategy, slotting, forecasting and negotiations
Preferred Qualifications
- Strong executive presence and business acumen
- Superior ability to influence without authority and build relationships quickly
- Excellent verbal and written communication skills, including presenting to large audiences and senior leaders
- Balancing, coordinating, and executing multiple competing priorities across multiple stakeholders
- Delegation and assignment of responsibilities within a project to appropriate stakeholders
- Influencing without authority to align multiple stakeholders to a common goal and hold teams accountable for delivering results
- Framing complex problems and developing solutions that address multiple interests with minimal guidance or direction
- Identifying risk and mitigation strategies to ensure success
- Using critical thinking and strategy to balance multiple stakeholders needs (e.g. patient, customer, executives, business owners, enterprise)
- Demonstrating strong attention to detail and follow through with commitments
- Pivot priorities quickly to adapt to and meet changing business needs
- Exhibit/model professional behaviors that are consistent with collaborating with senior leadership and that demonstrate a strong bias for inclusion, collaboration, building trust, driving for and delivering results as well as supporting innovation and change
- Continuously accept feedback and where appropriate, create thoughtful recommendations to adapt governance strategy, involving appropriate stakeholders where needed for alignment
- Deliver high quality professional communications, presentations, responses, and analyses on a wide range of requests by working quickly, independently and with minimal direction
- Communicate clearly to small and large groups internally and externally to lead complex projects to completion
- Collaborate cross functionally with leaders and colleagues’ enterprise wide to solution, implement, and drive results, including execution support where required
- Plan, develop, and execute short- and long-term goals