General Merchandise Team Leader

General Merchandise Team Leader

Requirements

• High school diploma or equivalent
• Age 18 or older
• Ability to lead and hold others accountable
• Effective communication skills
• Ability to manage workload and prioritize tasks independently

Responsibilities

• Execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, setting and updating merchandise sales floor displays, sampling, promotions and price change.
• Educate your team on how operational procedures affect inventory management, store profitability, and product availability.
• Help assess reporting to identify gaps in GM processes and assist to develop a plan to resolve for your direct leader to review and approve.
• Be an expert of operations, accuracy, process and efficiency.
• Assist with and lead the daily execution of tasks such as receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas.
• Assist and lead with the processes in inventory accuracy, merchandise set-up and maintenance, and pricing for all areas of the store.
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your leader.
• Help establish clear goals and expectations and hold team members accountable to expectations.
• Help with efficient delivery to our guests by leading pick, pack and ship fulfillment work accurately (if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan.
• Responsible for collaborating with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready in alignment with your leader’s direction.
• Stay informed about relevant trends and products to educate team members by relaying Target communications from available tools and resources during team connection moments.
• Evaluate candidates for open positions and develop a guest-centric team, as directed by your immediate leader.
• Model a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).
• Support guest services such as back-up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage laws.
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Model the execution of physical security processes in order to enhance the in-store security culture.
• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
• Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks.
• Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
• Lead by thanking guests and let them know we’re happy they chose to shop at Target.
• If applicable, as a key carrier, follow all safe and secure training and processes.
• Address all store emergency and compliance needs.
• All other duties based on business needs.

Preferred Qualifications

• Previous retail experience preferred
• Enjoy interacting and helping others
• Thrive in a fast-moving, highly active and physically demanding role
• Open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)