Global Commercial Operations Analyst Intern

Technical knowledge of using a CRM, particularly Salesforce, is highly preferred.
Strong technical knowledge in developing analytics solutions (Salesforce Analytics, Tableau, Microsoft Power BI, etc.) is strongly preferred.
Detail-oriented, organized, and diligent with expert time-management skills.
Effective multitasker comfortable in a fast-paced environment.
Strong written and verbal communication skills with a demonstrated ability to simplify complex concepts into easily understandable explanations.
Demonstrated ability to act on critical, urgent tasks with both speed and accuracy.
Possesses a “growth mindset” with the ability to take direction, learn new processes and tools, and expand their definition of what they’re comfortable working on.
Comfortable working with a variety of digital tools and technologies, with an interest in learning how these tools work and teaching this to others.

Review current customers to identify our market presence and create an Excel database for the department to establish account hierarchies in Salesforce more efficiently and effectively.
Assisting with conducting initial tests for changes to Salesforce for various user profiles within the company. Identifying issues, errors and opportunities prior to moving changes to production.
Develop new and review existing Salesforce User guidance to ensure the Salesforce playbook stays current with ongoing changes and improvements to the Salesforce instance.
Create dashboards in Salesforce for the senior audience at Analytic Partners, focusing on usability and actionability.
Assisting with implementation and testing efforts associated with piloting a new analytics solution and creating guidance/playbook.

Preferred coursework includes Marketing, Statistical Analysis, Business Administration, Management, and Finance.