Global Head of Facilities and Administrative Services

Global Head of Facilities and Administrative Services

Requirements

• Bachelor’s degree in Business Administration, Facilities Management, or a related field
• Minimum of 7-10 years of experience in facilities management, with at least 5 years in a leadership role
• Proven experience managing global administrative teams
• Strong project management experience, particularly in managing office moves and buildouts
• Excellent leadership and team management skills
• Strong organizational and project management skills
• Proficient in budget management and cost control
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced, global environment
• Ability to develop and implement strategic plans for facilities and administrative services that align with organizational goals
• Strong analytical skills and the ability to develop creative solutions to complex problems
• Ability to work collaboratively with various stakeholders, including senior management, vendors, and team members
• Keen attention to detail and a commitment to delivering high-quality results
• This position requires occasional travel to various global office locations
• The role may involve working outside regular business hours to manage projects or address urgent issues.

Responsibilities

• Plan, coordinate, and manage all office space requirements incorporating multi-year headcount forecasts from HR
• Manage and negotiate all lease negotiations in coordination with senior leadership and finance
• Plan, coordinate, and manage all office lease renewals, refurbishments, relocations, expansions, and build-out projects globally
• Oversee the design and implementation of office layouts to optimize space utilization and employee productivity
• Ensure compliance with all local building codes and regulations during construction and maintenance
• Develop and implement a comprehensive maintenance program for all office facilities
• Manage vendor relationships and service contracts for facilities services such as cleaning, security, and maintenance
• Ensure all office facilities are safe, functional, and well-maintained
• Lead relationships with building stakeholders and ensure compliance with the lease and building rules and regulations
• Develop, communicate, and implement policies and procedures for the efficient use of the facilities for employees and visitors
• Serve as a liaison with IT support for office-related technology, coordinate repairs or upgrades, and manage inventory of IT assets
• Develop and manage the facilities budget, including forecasting and tracking
• Identify cost-saving opportunities and implement strategies to reduce operational costs without compromising service quality
• Lead and manage a team of administrative professionals across global offices
• Provide training, development, and performance management to ensure high levels of competency and service delivery
• Develop and implement standard operating procedures and best practices for administrative support
• Ensure consistency in administrative support across all offices, adapting processes to local needs where necessary
• Act as a liaison between the COO, senior management, and the administrative team to ensure clear communication and alignment of priorities
• Coordinate administrative support for executive leadership, including travel arrangements, meeting coordination, and special projects
• Develop and manage the administrative team budget, including forecasting headcount and tracking expenses.

Preferred Qualifications

• An advanced degree is a plus.