Global Rebate Operations Analyst

Project management skills
Ability to manage and drive projects to completion, managing stakeholder expectations and timelines
Knowledge of Distribution Channel Management and Accounts Receivable
Bias for action, ability to manage global stakeholders
Leadership and strong business partnering across supply chain, pricing & sales-related organizations
Systems aptitude, with knowledge of Model N, Oracle & SAP desired
Fundamental awareness of accounting principles

Leads the planning and the execution for Rebate Settlement/Payout for WD’s global customer base (OEM + Distributor+ Retail)
Serve as global process owner to drive improvements and alignment across all aspects of rebates and claims settlements
Actively engage counterparts in Sales, Sales Operations, Marketing, Pricing, AR Collections, Finance budget management and across all segments of the supply chain to resolve and avoid customer concerns regarding rebate settlement
Provide functional guidance, training and support to off-shore Rebate Analysts to ensure Rebate payments are made accurately and timely on verified and validated criteria
Troubleshoot issues related to rebate disputes & deductions to determine cause, provide solutions, and manage operational escalations related to Rebate Settlement
Engage directly with the global customer base to ensure healthy relationship dynamics as well as drive process improvements through the POS to Rebate Settlement interaction
Includes conflict resolution as it relates to disputed rebate payments, problem solving and customer negotiations
Ensure Rebate Settlement meets all internal controls requirements and external customer satisfaction
Assist with key periodic (month end close, quarter close, year-end etc.) business targets
Support enterprise-wide ERP, Rebate and Inventory tools implementations