Global Specialty Environmental Account Manager
| Company | Hartford Financial Services |
|---|---|
| Location | Hoffman Estates, IL, USA |
| Salary | $59200 – $88800 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Prior Commercial Insurance Industry experience as Account Manager or similar required
- Ascend and Image Right system experience required
- Knowledge of the following insurance coverages: General Liability, Excess Liability, Environmental
- Strong Customer Service orientation and Relationship Building skills required
- Effective Communication Skills / Written and Verbal
- Strong technical ability
- Ability to work in a fast-paced and high-volume work environment
- Professional Demeanor
Responsibilities
- Renewal Analysis/loss analysis and prepping entire account for renewal quotes
- Prepare and issue Binders, Policies, Endorsements and follow up for missing subjectivities
- Some Rating analysis is required for renewal prep work and underwriting thought process
- Review and analyze Endorsement requests, escalate issues as required, process endorsements
- Serve as a point of contact for brokers and provide optimal customer service experience on behalf of the company
- Careful adherence to compliance standards and excellent maintenance of account files, underwriting documentation
- Participation in projects, as needed
- Serve as a critical partner to the underwriting teams within the Global Specialty Commercial organization
- Routine, structured and high-complexity of caseload and assignment work
- Accountable for the overall and entire service experience
- Performs initial prequalification on all new account submissions, generates a summary of all findings and makes a recommendation to pursue or decline
- Leads pre-qualification meetings with Underwriter and provides recommendations on new & renewal accounts
- Coordinate activities for all supporting tasks (Rating, Agent/Broker information, Risk Engineering, etc.) on new business submissions and renewal accounts
- Prioritizes territory workload based upon varying service requirements and customer needs of different activities/transactions
- Monitors work performance to ensure quality objectives and service commitments are achieved
- Facilitates routing of tasks and work between agents, underwriters, service team, and home office team
Preferred Qualifications
-
No preferred qualifications provided.