Graduate Academic Advisor I

Graduate Academic Advisor I

Requirements

• Bachelor’s degree or an equivalent combination of education and experience
• Knowledge of word processing, spreadsheet, and database applications
• Knowledge of student information systems, degree planning, and degree audits
• Excellent written communication, analytical, interpersonal, and organizational skills
• Ability to multitask and work cooperatively with others
• Ability to present information clearly and concisely
• Ability to work with sensitive information and maintain confidentiality

Responsibilities

• Assisting students with course scheduling and registration to promote retention and timely progress toward degree
• Assisting students in understanding and negotiating the academic rules and regulations that govern academic eligibility, progress, and successful degree completion
• Mentoring and coaching students by providing timely and accurate information about policies and procedures relevant to academic progress, academic status, general degree requirements, how to set and achieve realistic academic and personal goals and gauge adjustment to academic and social engagement on campus
• Assisting students with meeting deadlines for completing various program requirements
• Providing crisis intervention and support through assisting students with identifying and addressing barriers to academic success
• Assisting students with reviewing their academic progress to develop plans on improving their academic performance
• Monitoring and replying to student responses to varying outreach efforts
• Routinely reviewing program information specific to each student on your caseload via various office and institutional systems
• Making proper referrals to other campus resources
• Serving as a liaison between the student and the program staff and where appropriate advocating for the students with internal and external audiences
• Preparing and submitting regular service delivery reports to appropriate sources
• Maintaining accurate student service records centered on academic progress and plans, goals, concerns, referrals etc.
• Attending all relevant staff meetings
• Participating in appropriate training and in-service development seminars
• Assisting with meeting the operational needs by performing other appropriate related duties

Preferred Qualifications

• A master’s degree can substitute for two years of required experience