GSOC Security Officer

GSOC Security Officer

Requirements

• High school diploma or equivalent; associate or bachelor’s degree in security management, Criminal Justice, or a related field preferred.
• 1-3 years of experience in security operations, law enforcement, or related fields.
• Familiarity with security CCTV monitoring systems and protocols.
• Ability to manage multiple lines of communication and multitask.
• Basic proficiency with surveillance and alarm systems.
• Strong verbal and written communication skills for clear incident documentation and reporting.
• Strong communication and interpersonal skills, with a professional demeanor in all interactions.
• Proven ability to maintain composure and professionalism in high-pressure situations.

Responsibilities

• Monitor alarms, including fire, door, and duress alarms, while answering routine and emergency calls.
• Monitor CCTV, to protect the building and assets, also to prevent or help stop any crime from occurring.
• Respond to life safety incidents (medical emergencies, natural disasters) and dispatch security officers, ERT, police, fire, and EMS personnel as needed via phone and radio.
• Able to manage and handle situations of a sensitive nature and maintain company’s confidentiality and information security practices.
• Create dispatch records for each officer deployed during your shift, and initiate incident reports and work orders as needed.
• Collaborate with the Emergency Response Team (ERT).
• Monitor Alert media to identify, analyze, and support all events and incidents that impact or potentially could impact operations, facilities, and employees globally.
• Troubleshoot technical issues with security systems, including CCTV and access control, to ensure proper functionality.
• Actively participate in projects related to the GSOC role, with responsibilities ranging from providing input and guidance to taking full ownership of initiatives based on individual expertise and capabilities.
• Monitoring live AB4 body camera footage.

Preferred Qualifications

• Advanced degree in Security Management, Criminal Justice, or a related field.
• 3-5 years of experience in a GSOC, corporate security, or a similar role.
• Experience in incident response and crisis management.
• Knowledge of physical security protocols and procedures.
• Strong analytical and critical thinking skills.
• Understanding of global security challenges and cultural sensitivity for operating in diverse environments.