GTM Process & Operations Manager
| Company | Stripe |
|---|---|
| Location | Chicago, IL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Expert or higher |
Requirements
- Has 11+ years of sales, strategy and operations experience in a high-tech growth environment, or operational experience in management consulting
- Able to own the problem, investigate its root causes and ensure execution
- Can work across multiple stakeholders and elevate for leadership
- Has an enthusiastic “roll up your sleeves” mentality. Willing to do IC work along with leading
- Has strong analytical skills and a structured approach to solving unique business problems
- Works well with a high degree of adaptability and flexibility in a fast paced, often ambiguous, and rapidly changing environment
Responsibilities
- Understand root cause process gaps that degrade data hygiene
- Develop a Data Quality roadmap to address various customer data challenges
- Align on prioritization with leadership, Data Engineering and Systems teams
- Influence implementation and enablement of process, systems and tools
- Create an outsourcing strategy for always-on data clean-up
- Manage contractors as part of the outsourcing strategy to scale data quality initiatives, reporting, process, and analytics
- Define and measure metrics for success
- Develop dashboards highlighting progress along the identified metrics
- Communicate progress to Stripe leadership and leverage them to influence and unblock
Preferred Qualifications
- Experience managing outsourced services
- Proficiency in SQL and other advanced analytics tools
- Proficiency in BI visualization tools (eg Tableau)
- Prior experience at a growth stage Internet/software company
- Prior experience in the SaaS and/or payments industry