GTM Systems Lead
| Company | Harvey |
|---|---|
| Location | Remote in USA, New York, NY, USA |
| Salary | $180000 – $230000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years of hands-on experience in global companies with Salesforce Sales Cloud, CPQ, and QTC processes.
- Deep expertise and thought leadership in the CPQ space, including pricing strategies, approvals, quoting, customer experience, and order automation.
- Strong experience integrating Salesforce with billing systems (Zuora, NetSuite, Stripe, etc.).
- Experience with lead-to-cash workflows, including contract lifecycle management and revenue recognition.
- Ability to build and maintain flows, automation, custom objects, reports, and dashboards.
- Strong engineering background with knowledge of SOQL, Apex (preferred), and declarative automation tools.
- Deep familiarity with relevant security & compliance requirements for running a QTC function that customers trust (SOX, SOC2, GDPR, etc.).
- Exceptional problem-solving skills and ability to work cross-functionally in a fast-paced startup.
Responsibilities
- Design, build, own, and optimize our Quote-to-Cash (QTC) stack, ensuring seamless integration across CPQ, billing, and finance systems.
- Manage and enhance end-to-end CPQ workflows ensuring pricing & packaging, discounting, approvals, contracts, and integrations are optimized.
- Work closely with Rev Ops and Finance to improve deal velocity, forecasting, and revenue reporting while simultaneously creating a great buying experience for our customers.
- Lead the implementation of automation within Salesforce, reducing manual work for Sales and Finance teams.
- Ensure seamless integration between Salesforce, NetSuite, and other systems.
- Maintain data integrity, build custom dashboards, reports, and automation to drive better decision-making.
- Work cross-functionally to align our go-to-market tech stack with business needs and compliance requirements.
- Troubleshoot and resolve Salesforce issues while managing platform upgrades and enhancements.
- Implement monitoring and measurement systems to keep tabs on the health & performance of our QTC systems and experience.
- Ensure that our QTC capabilities will stay ahead of the business’s needs; Harvey is a young company and our GTM motions and pricing & packaging may evolve rapidly.
Preferred Qualifications
- Salesforce certifications (Salesforce Certified CPQ Specialist, Advanced Admin, or Architect).
- Experience with enterprise SaaS sales cycles and handling multi-tier pricing models.
- Knowledge of Revenue Cloud, Subscription Billing, or ASC 606 revenue recognition.
- Experience with Marketo, HubSpot, or other RevOps tools.
- Prior experience in a high-growth startup environment.