Guest Experience Ambassador
Company | Four Seasons |
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Location | Miami Beach, FL, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Junior, Mid Level |
Requirements
- Previous front office experience in a luxury environment
- Organization skills, operation knowledge and effective communication
- Creative and resourceful problem-solving skills
Responsibilities
- Anticipate arrivals and prepare for departures
- Manage transportation requests
- Communicate effectively with all departments on guests’ stays, previous experiences and important information
- Connect with Elite guests, high-profile individuals, and guests requiring special attention, ensure Elite guest protocols for arrival are consistently executed
- Find opportunities to create a more personalized stay, or to be able to surpass the guest expectations.
Preferred Qualifications
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No preferred qualifications provided.