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Guest Experience Ambassador

Guest Experience Ambassador

CompanyFour Seasons
LocationMiami Beach, FL, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • Previous front office experience in a luxury environment
  • Organization skills, operation knowledge and effective communication
  • Creative and resourceful problem-solving skills

Responsibilities

  • Anticipate arrivals and prepare for departures
  • Manage transportation requests
  • Communicate effectively with all departments on guests’ stays, previous experiences and important information
  • Connect with Elite guests, high-profile individuals, and guests requiring special attention, ensure Elite guest protocols for arrival are consistently executed
  • Find opportunities to create a more personalized stay, or to be able to surpass the guest expectations.

Preferred Qualifications

    No preferred qualifications provided.