Hardware Technician

Hardware Technician

Requirements

• U.S. citizenship and active SECRET Government Security Clearance.
• Thorough understanding of analog and digital circuits with a demonstrated ability to troubleshoot to PCB level.
• Ability to use a variety of hand tools and electrical test equipment in the performance of duties.
• Strong mechanical skills.
• Ability to read and interpret equipment manuals, mechanical drawings and electrical schematics.
• Working knowledge of electrical clutches, belt driven and mechanical geartrains, DC stepping motors, optical and proximity sensors.
• Ability to communicate on a technical level with coworkers, customers and engineers.
• Knowledge of the fundamental principles of lasers.

Responsibilities

• Coordinate and plan for upgrades, replace HW/SW components as needed, and prepare for consolidation and decommission/retiring of HW/SW as required.
• Monitor and document abnormal performance of server, workstation, and services trends as well as document and maintain site topology configuration and changes.
• Develop, maintain, and communicate diagrams, system configurations and technical documentation.
• Provide a full array of PM/RM services on all card printer systems and associated equipment. PM shall include all periodic cleaning, maintenance, replacement parts, refurbishment, calibration, and/or other adjustments of the card printers and related equipment as necessary.
• All PM/RM will be performed in accordance with the manufacturer specifications, manuals and other instructions. The Hardware Technician is responsible for ensuring that printers are operational during normal business hours. No printer will be without the capability to personalize passport cards for more than 24 hours.
• Provide and ensure availability, efficiency and effectiveness of systems, SW, HW, and data as well as technical support for testing and evaluation purposes.
• Install, configure, troubleshoot, resolve complex issues, and support ongoing usability of desktop computers, SW/HW, and peripheral Commercial-Off-the Shelf (COTS)/ Government-Off-the-Shelf (GOTs) technology.
• Install and Troubleshoot DOS approved Government Furnished Equipment (GFE) for break/fix/move related issues or requests, maintain and support crisis management kit to ensure compliance with all current patches and updates.

Preferred Qualifications

• CompTIA A+ Certified
• CompTIA Network+ Certified
• CompTIA Security+ Certified