Head of Business Operations
Company | DRW |
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Location | Houston, TX, USA, Chicago, IL, USA |
Salary | $200000 – $250000 |
Type | Full-Time |
Degrees | |
Experience Level | Expert or higher |
Requirements
- Proven experience (10+ years) in business operations, project management, or related roles, with at least 3 years in a leadership position.
- Deep understanding of operational strategy, process improvement, and business transformation.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical skills and experience with operational metrics and KPIs.
- Proven ability to drive change, streamline processes, and scale operations in a fast-paced, high-growth environment.
- Entrepreneurial mindset with the ability to thrive in a startup or fast-paced organization.
Responsibilities
- Develop and execute the business unit’s operational strategy in alignment with overall business goals.
- Lead and oversee day-to-day business operations, ensuring seamless workflow across departments.
- Drive efficiency improvements by analyzing processes, identifying bottlenecks, and implementing scalable solutions.
- Lead interactions with DRW shared services and work with DRW teams to improve operational support of the business.
- Implement operational best practices, with a strong focus on optimizing workflows, reducing costs, and increasing productivity.
- Lead the implementation of tools and technologies to automate manual processes, including blockchain-related workflows.
- Collaborate with technical and product teams to ensure blockchain solutions are effectively integrated into business operations.
- Stay updated on blockchain technology trends and assess their potential application within business processes.
- Develop and track key performance indicators (KPIs) for operational performance.
- Provide regular reporting and insights to the executive leadership team to inform decision-making.
- Manage and optimize cost reporting for the business unit and investigate potential cost irregularities to ensure financial transparency.
- Maintain strong relationships with internal stakeholders, including executives, technical teams, and business units.
- Serve as a primary point of contact for external partners and vendors related to operations.
Preferred Qualifications
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No preferred qualifications provided.