Head of Cleaning & Waste

Head of Cleaning & Waste

Requirements

• Minimum of 10 years of experience in major event cleaning and waste planning and delivery
• Experience Olympic and Paralympic Games, or equivalent large-scale sporting or similar global events
• Experience working with external waste management authorities and contractors
• Fluent working with Office suite products including Microsoft Outlook, Teams, PowerPoint and Excel
• Master’s degree or relevant work experience required

Responsibilities

• Develop and execute a comprehensive cleaning and waste management strategy, policies, and procedures to ensure seamless operations before, during and after the Games
• Oversee procurement and management of cleaning services, waste collection, recycling, and disposal vendors
• Establish specific cleaning and waste management protocols for each venue
• Build contingency plans to address sanitation challenges, waste overflow, and emergency response situations
• Articulate the LA28 cleaning & waste system requirements and policies, in partnership with LA28 Technology team and cleaning and waste management providers
• Drive program deliverables in partnership with the International Olympic Committee & International Paralympic Committee
• Define service levels and expected timelines for cleaning and waste activities in collaboration with LA28 stakeholder owners
• Develop communication and engagement strategy for all cleaning and waste policies and procedures in partnership with LA28 FA leads
• Oversee milestone deadlines, material/policy distribution, information gathering for all stakeholder groups
• Work with city officials, waste management authorities, and sustainability experts to optimize waste collection and disposal systems
• Ensure all vendors adhere to LA28’s environmental and operational standards
• Manage contracts and relationships with external cleaning and waste management providers for all competition and non-competition venues
• Align waste management strategies with LA28’s sustainability goals, focusing on waste reduction, recycling and circular economy principles
• Support Sustainability and Food & Beverage teams in initiatives to minimize single-use items and promote composting and responsible waste disposal
• Collaborate, in partnership with the Sustainability FA, with environmental agencies and partners to ensure compliance with local, state, and federal regulations
• Ensure the successful delivery of the cleaning and waste program across all impacted Games venues and locations
• Oversee the deployment of cleaning and waste teams and collection services across all venues
• Ensure rapid response services for high-traffic front of house and back of house areas
• Create and implement a system to monitor real-time waste collection and disposal metrics to ensure efficiency and responsiveness
• Develop waste projections and reporting protocols by venue, including expected consumption patterns and issue escalation, in conjunction with waste management companies
• Integrate the cleaning and waste program with the complex operations of each venue
• Supervise Games-time operations, including cleaning and waste workforce management, training on cleaning and waste policies, cleaning and waste system training, cleaning and waste procedures, and policy enforcement during pre-Games and Games-time preparations
• Build and oversee the LA28 cleaning and waste team responsible for planning and servicing all internal and external stakeholders
• Create and deliver Games-time workforce and operational plans for the cleaning and waste team
• Manage the LA28 cleaning and waste budget
• Liaise with International Olympic Committee (IOC) and International Paralympic Committee (IPC) executive teams on management on all cleaning and waste issues

Preferred Qualifications

• Experience delivering cleaning and waste programs for Olympic and/or Paralympic Games preferred